After sales Service Objective

1. Customer first, quick solution to problems: Put customer needs first and make every effort to solve product usage issues. Quick response, no excuses or delays, provide effective solutions with a sense of responsibility, and ensure smooth use of products by customers.  

2. Efficient response to ensure quality: respond to customer feedback in a short period of time, and have a professional team quickly diagnose and handle it. Balancing speed and quality, fundamentally solving problems, and providing reliable after-sales support.

After sales service concept

1. Attentive service, exceeding customer expectations: Every time the service is provided with sincerity, potential customer needs are explored, and proactive and thoughtful approaches are taken. From the customer's perspective, provide personalized solutions, create surprises, and exceed customer expectations.  

2. Continuous improvement and pursuit of excellence: Regard after-sales as a continuous improvement process, based on customer feedback, regularly reflect and summarize shortcomings. Introduce new technological concepts, optimize service and team competence, and move towards excellence.